Affordable Reliability

We’re committed to delivering energy that is cleaner and more reliable than ever before while keeping bills low.

Providing Energy that’s Affordable, Reliable and Clean

While the cost of everyday items has gone up in recent years, our bills are actually lower today than they were 10 years ago. FPL's typical 1,000-kWh residential customer bill is approximately 25 percent below the national average and, in 2016, was the lowest in Florida among reporting utilities for the seventh year in a row.

How do we do it? We’re making smart investments on behalf of our customers that continue to deliver improved service at a lower cost.

FPL lineman restoring power

Safety

Safety is paramount with all employees and partner crews, like this line specialist working to restore power after Hurricane Irma.

FPL Miami lineman

Increased Reliability

The installation of automated switches on our electric system means even better reliability and shorter power outages if they do occur.

FPL trucks at night

Service that Doesn’t Sleep

Our crews often work well into the night to restore service to customers.

FPL Command Center

Prepared to Provide

Our employees carry out regular storm drills at our command centers to prepare for widespread emergency outages.

Next Era Energy cybersecurity

Cybersecurity

We take security seriously at NextEra Energy – both at our facilities and online.  We have a comprehensive cybersecurity monitoring program for all of our computer networks and are actively involved in cybersecurity-related matters.

We have made it a priority to protect our power networks and customer data from all forms of intrusion – including cyberincidents – that could threaten to disrupt operations or cause harm to customers. That’s why we build and maintain strict security safeguards into the power grid.

The safe, secure delivery of electrical service is paramount. Our comprehensive, defense-in-depth approach imposes security at every layer and our standards for cybersecurity exceed those set by the industry.