Assisting Customers in Need

We advocate for our customers in need by providing them with access to programs that can help make life a little easier.

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Care To Share®

This program provides crisis assistance to customers who are unable to pay their electric bills. In 2016, FPL raised nearly $1.4 million for customers in need and paid nearly $1.3 million in bills for almost 3,900 households in crisis.

Donations to Care to Share included $1 million from NextEra Energy shareholders and almost $129,000 from around 1,700 employees with the balance from FPL customers.

Every dollar donated is given directly to those in need through partner agencies such as The Salvation Army, and no tax-deductible donations are used for fundraising or administrative costs.

Since 1994, Care to Share has raised more than $22.5 million to help approximately 89,000 families in need.

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FPL ASSIST®

FPL works with nearly 900 agencies system-wide to facilitate payment assistance for qualified customers. Funding sources include the Low Income Home Energy Assistance Program, the Emergency Home Energy Assistance Program for the Elderly, FPL Care to Share and other funding sources from nonprofit and faith-based groups.

In 2016, FPL processed more than $24.6 million in ASSIST payments for nearly 92,000 customers in need of help paying their electric bills.

Advocacy partners helped secure more than $24.6 million in energy assistance for FPL customers.

Community Care for the Elderly

This program provides assistance to qualifying seniors aged 60 and older so they can remain in their homes or with their caregivers rather than relocating to institutional care facilities. In 2016 and 2017, FPL supported the Florida Council on Aging (FCOA) with a shareholder sponsorship of $5,000, which was matched by donations from partner organizations and individuals across the state. Together, these sponsorships enabled FCOA to conduct a grassroots advocacy campaign that helped increase funding for the program from the Florida Legislature.

Power to Save

Additionally, FPL assists customers in need with energy efficiency improvements to help lower their bills through our Power to Save program. A free, comprehensive home energy survey is performed, energy-efficient measures are installed, and we offer energy savings tips to help customers save up to $150 on annual energy costs.

 

 

Power to Save [H3]

Additionally, FPL assists customers in need with energy efficiency improvements to help lower their bills through our Power to Save program. A free, comprehensive home energy survey is performed, energy-efficient measures are installed, and we offer energy savings tips to help customers save up to $150 on annual energy costs.

 

 

Power to Save [H3]

Additionally, FPL assists customers in need with energy efficiency improvements to help lower their bills through our Power to Save program. A free, comprehensive home energy survey is performed, energy-efficient measures are installed, and we offer energy savings tips to help customers save up to $150 on annual energy costs.

 

 

Power to Save [H3]

Additionally, FPL assists customers in need with energy efficiency improvements to help lower their bills through our Power to Save program. A free, comprehensive home energy survey is performed, energy-efficient measures are installed, and we offer energy savings tips to help customers save up to $150 on annual energy costs.

 

 

Power to Save [H3]

Additionally, FPL assists customers in need with energy efficiency improvements to help lower their bills through our Power to Save program. A free, comprehensive home energy survey is performed, energy-efficient measures are installed, and we offer energy savings tips to help customers save up to $150 on annual energy costs.