Providing Energy that's Affordable, Reliable and Clean

FPL's typical residential customer bill is nearly 30% below the national average and lower than 46 states. How do we do it? We're making smart investments on behalf of our customers that continue to deliver improved service at a lower cost.

FPL lineman restoring power

Safety

Safety is paramount with all employees and partner crews, who work every day honoring our company philosophy that all injuries are preventable.

FPL Miami lineman

Increased Reliability

The installation of more than 120,000 intelligent devices on FPL's energy grid means even better reliability and shorter power outages if they do occur.

FPL trucks at night

Ready to Respond

FPL was able to restore power to more than 2 million customers in one day following Hurricane Irma in 2017 and to all 4.4 million customers impacted by the storm in 10 days. This compares to the 18 days it took the company to restore power after Hurricane Wilma – the last major storm to hit FPL’s service area prior to Hurricane Irma.

FPL Command Center

Emergency Preparedness

Our employees participate in drills throughout the year to prepare for emergency situations such as storm, cyber and capacity shortfall incidents. In 2020, more than 3,000 employees participated in FPL's annual storm drill.

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Cybersecurity

We have a comprehensive cybersecurity monitoring program for all of our computer networks and are actively educating our employees about the importance of being cyber aware. Our defense-in-depth approach imposes security at every layer and our standards for cybersecurity exceed those set by the industry. 

NextEra Energy’s Audit Committee receives regular reports on the key risks facing the Company from the Corporate Risk Committee and also receives frequent reports from the Company’s Internal Auditor about the results of reviews of cybersecurity and information security governance. The Board of Directors of the Company annually receives a cybersecurity report from the Company’s Chief Information Officer and its Vice President, IT Infrastructure & Cybersecurity.

Varying leading third parties periodically assess the Company’s alignment with the US Department of Energy’s Cyber Capability Maturity Model (a/k/a C2M2) standard, which is the predominate cyber security framework for the US electric utility industry.  NextEra Energy has a comprehensive cybersecurity training program in which all employees receive education and training on prevention of cybersecurity problems and on privacy and data protection.