Affordable Reliability
We're committed to delivering energy that is cleaner and more reliable than ever before while keeping bills low.
Providing Energy that's Affordable, Reliable and Clean
FPL's typical residential customer bill is nearly 30% below the national average and lower than 46 states. How do we do it? We're making smart investments on behalf of our customers that continue to deliver improved service at a lower cost.
A Stronger, Smarter Grid
Our energy grid is the most advanced in the country, more responsive, reliable and efficient than ever before. FPL's investments in smart technology and reliability improvements help us detect, prevent and reduce power interruptions for customers, helping to keep the lights on in good weather and bad. Cleaner, more reliable service while keeping bills low is a direct result of the smart investments we've made on behalf of our customers.
Clean Energy
FPL's investments in affordable clean energy infrastructure, which includes adding advanced technologies and phasing out older coal-fired and oil-burning power plants, has saved customers nearly $10 billion in fossil fuel costs since 2001.
Safety
Safety is paramount with all employees and partner crews, who work every day honoring our company philosophy that all injuries are preventable.
Increased Reliability
The installation of more than 155,000 intelligent devices on FPL's energy grid means even better reliability and shorter power outages if they do occur.
Ready to Respond
FPL was able to restore power to more than 2 million customers in one day following Hurricane Irma in 2017 and to all 4.4 million customers impacted by the storm in 10 days. This compares to the 18 days it took the company to restore power after Hurricane Wilma – the last major storm to hit FPL’s service area prior to Hurricane Irma.
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Emergency Preparedness
Our employees participate in drills throughout the year to prepare for emergency situations such as storm, cyber and capacity shortfall incidents. In 2021, more than 3,000 employees participated in FPL's annual storm drill.
Cybersecurity
We have a comprehensive cybersecurity monitoring program for all of our computer networks and are actively educating our employees about the importance of being cyber aware. Our defense-in-depth approach imposes security at every layer and our standards for cybersecurity exceed those set by the industry.
NextEra Energy’s Audit Committee receives regular reports on the key risks facing the Company from the Corporate Risk Committee and also receives frequent reports from the Company’s Internal Auditor about the results of reviews of cybersecurity and information security governance. The Board of Directors of the Company annually receives a cybersecurity report from the Company’s Chief Information Officer and its Vice President, IT Infrastructure & Cybersecurity.
Varying leading third parties periodically assess the Company’s alignment with the US Department of Energy’s Cyber Capability Maturity Model (a/k/a C2M2) standard, which is the predominate cyber security framework for the US electric utility industry. NextEra Energy has a comprehensive cybersecurity training program in which all employees receive education and training on prevention of cybersecurity problems and on privacy and data protection.