"Jewish Family Service of Broward has enjoyed a close working relationship with FPL for many years. We cannot say enough about the courtesy, respect and quick response that the staff has shown our social workers and clients. Our partnership has allowed us to help the neediest in our community at a time when so many are in crisis."
--Barbara Bailin, Director of Information and Referral, Jewish Family Services of Broward County
Community Care for the Elderly
This program provides assistance to qualifying seniors aged 60 and older so they can remain in their homes or with their caregivers rather than relocating to institutional care facilities. In 2018, FPL supported the Florida Council on Aging (FCOA) with a shareholder sponsorship of $5,000, which was matched by donations from partner organizations and individuals across the state. Together, these sponsorships enabled FCOA to conduct a grassroots advocacy campaign that helped increase funding for the program from the Florida Legislature.
Power to Save
FPL also assists customers in need with energy efficiency improvements to help lower their bills through our Power to Save program. A free, comprehensive home energy survey is performed, energy efficient measures are installed, and we offer energy savings tips to help customers save up to $500* in energy savings.
*$350 of free FPL services; $150 estimated energy savings per year.
Supporting our Customers
In 2020, both FPL suspended electrical disconnections statewide for the first few months of the COVID-19 pandemic. Following such suspensions, our customer service team works with customers to establish payment plans or offer assistance to those continuing to experience hardship. NextEra Energy Resources also worked with customers in the first months of the pandemic to suspend disconnections and make payment arrangements for customers in need.