Our Company

Awards & Recognition

Over the years, the employees of NextEra Energy have earned a variety of awards and honors from numerous outside organizations. Among the honors we have received are the following:

Customer and Community

J.D. Power 2016 Electric Utility Residential Customer Satisfaction StudySM
FPL received the top ranking for residential customer satisfaction among large electric providers in the southern U.S., according to the J.D. Power 2016 Electric Utility Residential Customer Satisfaction StudySM. (J.D. Power footnote: Florida Power & Light received the highest numerical score among 13 large utilities in the South in the J.D. Power 2016 Electric Utility Residential Customer Satisfaction Study, based on 101,138 total responses, measuring customer experiences and perceptions with their residential electric utility company, surveyed July 2015-May 2016. Your experiences may vary. Visit jdpower.com.)
 
PA Consulting Group ReliabilityOne™ National Reliability Excellence Award
FPL was named the winner of the 2016 ReliabilityOne™ National Reliability Excellence Award by PA Consulting Group, Inc., the second consecutive year the company has received the national award. “We are once again honored to receive this prestigious national award for most reliable energy company in the U.S.," said Eric Silagy, president and CEO for FPL. FPL also received the ReliabilityOne™ Award for Outstanding Technology and Innovation in the U.S. and Outstanding Reliability Performance in the Southeast, demonstrating continued leadership in technology innovation to deliver reliable service for customers. PA Consulting is an international firm that analyzes electric utility performance across the United States.

Benchmark Portal Center of Excellence (FPL)
In 2016, FPL’s Customer Care Center was certified as a Center of Excellence for the third time by BenchmarkPortal, the internationally-recognized customer contact research organization. The recognition is one of the most prestigious in the customer service industry and is awarded to call centers that rank in the top 10 percent of the call centers surveyed for efficiency and effectiveness.

Chartwell Best Practices Awards
FPL’s proactive ticket notification system earned national recognition as Chartwell’s 12th Annual Best Practices Awards “Gold Outage Communications” winner. The system leverages smart grid technology to intelligently predict future individual customer outages days in advance. “At FPL, we are building a stronger, smarter energy grid with which to deliver electricity our customers can count on in good weather and bad,” said Eric Silagy, president and CEO for FPL. In 2014, FPL's mobile-enabled tool for outage communications, Restoration Spatial View, received a first place ranking for shortening power interruption durations for FPL customers, improving efficiency, and cutting costs. Chartwell, Inc. is a specialized information provider that helps utilities improve their customers' experience and ultimately satisfaction.

E SOURCE Honors for Large Business Customer Satisfaction
The E Source Gap and Priority Benchmark 2014 again identified reliability as the attribute that large business customers consider most important for utilities, and ranked FPL the top large utility for key account customer satisfaction. The results are based on survey responses from more than 1,000 large business customers of 25 North American utilities.

International Smart Grid Action Network Award of Excellence
FPL’s Automated Fault Mapping Prediction System project was recognized with an Award of Excellence by the International Smart Grid Action Network (ISGAN). "We're honored that our work to build a stronger and smarter energy grid for Florida is being recognized," said Eric Silagy, president and CEO for FPL. FPL's project focused on leveraging smart grid data integration to direct crews to the location of a power line problem faster – resulting in fewer customers affected by outages. ISGAN brings together governments and their stakeholders to accelerate the development and deployment of smarter electricity grids worldwide through dynamic knowledge sharing, peer exchange, tool development and project coordination.

EEI National Key Accounts Award
FPL was recognized for its outstanding service by some of the nation’s leading companies as it was named a winner in the Edison Electric Institute’s (EEI) 2014 National Key Accounts Customer Service Awards program. The award is presented to regulated utilities that have developed and/or maintained exceptional national accounts programs. FPL was selected for the award by national chain and multi-site brand customers in a nationwide open ballot. FPL previously received the award in 2011 and 2009.

EEI Emergency Recovery Award
FPL received the Edison Electric Institute (EEI) Emergency Recovery Award for outstanding power restoration efforts after tornadoes and severe weather hit Florida in January 2016. The award recognizes utilities for their outstanding response to help restore service to customers following a storm or natural disaster. The award is presented twice annually to EEI member companies to recognize their extraordinary efforts to restore power to customers after service disruptions caused by severe weather conditions or other natural events.

Florida Commissioner of Education's Corporate Business Recognition Award (CBRA)
In 2015, FPL was chosen by Miami-Dade County Public Schools (M-DCPS) Superintendent Alberto M. Carvalho for Florida Commissioner of Education's Corporate Business Recognition Award. FPL is being recognized by the school district for its support of STEM activities, which highlight science, technology, engineering and math skills, along with funding classroom mini- grants and student robotics teams. This year, FPL collaborated with three Miami-Dade high schools in building electric cars for a student competition during the first fully-electric Formula E Miami ePrix race. The annual honors are presented to recognize school districts and business partners that exemplify private sector engagement in public education.

 

Economic and Governance

Fortune World's Most Admired Companies
NextEra Energy, Inc. has been named No. 1 in the electric and gas utilities industry on Fortune’s 2016 list of the “World’s Most Admired Companies.” The company also ranked first among electric and gas utilities for innovation, people management, use of corporate assets, social responsibility, quality of products/services and global competitiveness. [1]

Ethisphere Most Ethical Companies
For the ninth year, NextEra Energy in 2016 has been named a World's Most Ethical Company® by the Ethisphere Institute. This year, only 131 companies across more than 45 industries worldwide were selected for this prestigious honor. NextEra Energy was the only U.S. electric utility company named to the list and one of only four in its sector worldwide.

OSHA Exemplary Safety and Health Records
Numerous NextEra Energy locations participate in the Voluntary Protection Program (VPP) of the U.S. Occupational Safety and Health Administration (OSHA). Currently, 26 of our work locations have received recognition as STAR sites. The VPP promotes effective worksite-based safety and health, and the STAR status is reserved for worksites that implement exemplary programs and achieve injury and illness rates below the national average for their respective industries.

National Business Group on Health Best Employers for Healthy Lifestyles
NextEra Energy has been honored 10 times by the National Business Group on Health for its ongoing commitment to promoting a healthy work environment and encouraging its workers to live healthier lifestyles. NextEra Energy was the only company in the U.S. energy sector to receive the 2015 Best Employers for Healthy Lifestyles® Award in the prestigious Platinum category. This designation honors employers for their "exemplary workplace well-being programs, cultures and results."

Nuclear Energy Institute Top Innovative Practice Award
NextEra Energy’s nuclear energy fleet, including FPL's St. Lucie and Turkey Point nuclear power plants, received the Nuclear Energy Institute (NEI) 2016 top innovation award for pioneering a unique program that significantly improves plant performance. NEI's B. Ralph Sylvia "Best of the Best" Top Innovative Practice Award recognized the NextEra Energy nuclear fleet's Continuous Improvement Program, which standardizes effective processes, centralizes key functions and implements important efficiencies to improve the performance across all of NextEra Energy's nuclear plants.

Institutional Investor All-America Executive Team
Institutional Investor named NextEra Energy with honors for Best CEO, Best Investor Relations Program and Best Website in its 2017 All-America Executive team survey of more than 2,200 investors and 900 analysts across a range of industry sectors. NextEra Energy ranked atop 45 other electric utility companies that were nominated. It was the second consecutive year NextEra Energy received top honors.

IR Magazine Best Investor Relations Program and Best Sustainability Practice
NextEra Energy was recognized by IR Magazine in 2016 for having the best investor relations program in the utilities sector. The company received the same honor from IR Magazine in 2014, as well as best sustainability practice across all sectors. The 2016 winners of IR Magazine Awards – US were identified by an independent electronic survey of portfolio managers and buy-side and sell-side analysts throughout the United States, followed by a telephone survey and additional research and interviews with investor relations officers and other executives.

 

Environmental

EI New Energy Top 100 Green Utilities
NextEra Energy in 2015 was ranked as the top "green utility" in the United States and No. 4 in the world based on carbon emissions and renewable energy capacity, according to the latest annual report from EI Energy Intelligence, an independent provider of global energy and geopolitical news, analysis, data and research. In the world rankings, NextEra Energy trailed only Acciona (Spain), China General Nuclear (China) and Iberdrola (Spain).

Market Strategies International Environmental Champion
FPL in 2015 was named a top Environmental Champion for supporting environmental causes, helping customers save energy and investing in solar and other clean energy sources, according to a survey of utility customers conducted by Cogent Reports™ at Market Strategies International, a leading nationwide research firm.

Southeastern Electric Exchange Industry Excellence Award (FPL)
FPL’s artificial reef program that utilizes discarded transmission poles to enhance the marine environment for South Florida residents and visitors to enjoy fishing and diving was heralded in 2015 by the Southeastern Electric Exchange (SEE). The Industry Excellence Award in the Environmental category was presented to FPL for initiating a recycling program that repurposed approximately 3,000 tons of concrete for artificial reef building projects over a three-year period starting in 2012 off the coast of St. Lucie County, Fla.

U.S. Green Building Council Recertification
NextEra Energy's Juno Beach, Fla., campus, including Florida Power & Light's headquarters, in 2015 achieved the prestigious Leadership in Energy and Environmental Design (LEED) Gold recertification for existing buildings. LEED is the U.S. Green Building Council's leading rating system for designating the world's greenest, most energy-efficient, and high performing buildings. Key achievements that led to the recertification include efficient energy and water use, progressive commuting solutions, and sustainable product purchases.

EPA Clean Air Excellence Award
In 2014, the U.S. Environmental Protection Agency presented FPL with its Clean Air Excellence Award in recognition of the company’s “green” vehicle fleet and customer education programs featuring its electric vehicles and their benefits. The awards recognize innovative programs that protect Americans' health and the environment, educate the public, serve their communities and stimulate the economy.