The Liaisons

Leading America’s Energy Era requires strong relationships with our customers and community and top-notch systems so that we can continue to deliver first in class service.

What kinds of jobs are available in customer service?

• Contact center agent, which can handle inbound, outbound, chat and social media customer inquiries
• Variety of leadership positions with a growth and innovative mindset
• Customer-facing representatives
• Business, data and process analysts
• IT liaisons
• Software developers

What makes our customer service jobs different than others in the industry?

• Our company and customer service teams are constantly on the leading edge of change and technology.
• We encourage our teams to take an active role in determining what the future looks like for our customers.

What does customer service look like for new employees?

• Energetic, forward-thinking employees that think big and like to challenge the status quo.
• Employees that enjoy working in teams and have a passion for helping customers.
• Employees that like to engage with technology to help our teams work smarter, not harder.
• Employees that can wrangle and transform data into decision-driving insight.